Privacy Policy

Last updated: 24 January 2026

We take privacy seriously. Therefore, we only collect the information we need to process orders, deliver products, and provide support. For example, when you place an order, we collect your name, contact details, delivery address, and payment-related details so we can fulfil the purchase. Additionally, we collect basic technical data (such as device and browser information) so the website works properly and stays secure. In short, we collect what we need to run the service and keep it safe.

However, you stay in control of your data. For instance, you can ask us for a copy of your personal data, request a correction, or ask us to delete it where the law allows. In other words, you can exercise your GDPR rights at any time by contacting us. If you want, you can also ask us what categories of data we hold and why we use them.

We use cookies to run the site and improve performance. As a result, you may see cookies that remember preferences or help us understand how people use the site. However, you can manage cookies in your browser settings. Alternatively, you can disable certain cookies, but some site features may not work as intended.

We sometimes share data with service providers who help us run the business. For example, delivery partners need your address to deliver your order, and payment providers need transaction details to process payments. Even so, we only share what’s necessary, and we expect suppliers to protect your data. In addition, we use this information to prevent fraud and keep transactions secure.

Finally, we keep data only as long as we need it for orders, support, security, and legal obligations. If you have questions, contact us at support@eiresafe.ie.

ÉireSafe (“we”, “us”, or “our”) protects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website at https://eiresafe.ie (the “Service”).

By using our website, you agree that we can collect and use information as described in this Privacy Policy.

Information We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment information (processed securely by third-party payment providers)

  • Information submitted through contact or enquiry forms

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Manage payments and deliveries

  • Respond to enquiries, quotes, and installation requests

  • Provide customer support and after-sales service

  • Manage administrative and legal obligations

  • Improve our website, products, and services

We only collect information that is necessary for these purposes.

Legal Basis for Processing

Under GDPR, we process personal data based on:

  • Performance of a contract (orders and services)

  • Legitimate business interests (customer support and service improvement)

  • Your consent (when you submit a form or contact us)

  • Legal obligations where applicable

Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared with trusted third parties only where necessary, including:

  • Payment processors

  • Delivery and courier services

  • Installation partners (where applicable)

  • Website and IT service providers

All third parties are required to handle your data securely and in accordance with GDPR.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements. Anonymous or aggregated data may be retained for analytical purposes.

Cookies

Our website uses cookies to improve functionality and user experience.

For more information about how we use cookies and your choices, please see our Cookie Policy.

Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Restrict or object to certain processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

Data Security

We take appropriate technical and organisational measures to protect your personal data. While no system is completely secure, we take reasonable steps to prevent unauthorised access, loss, or misuse of your information.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

ÉireSafe
Email: support@eiresafe.ie

policy updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.